Quality & Environmental Policy

NEXIA SOLUTIONS is aware of the importance of providing the highest quality in consulting and outsourcing services for Customer Experience, Contact Centers, and Digital Marketing, as well as respecting and protecting the environment. To this end, it allocates the necessary resources to offer a service with all the guarantees of success and environmental responsibility. The company has implemented ISO 9001:2015 and ISO 14001:2015 standards with the following objectives:

– We are committed to complying with all laws, regulations, and any other type of rules for the protection of the environment in relation to our consulting and outsourcing activities.

– NEXIA SOLUTIONS is a company with extensive experience, and therefore possesses significant know-how in customer-centric marketing, which it combines with the best agents, resources, suppliers, and work techniques.

– We are committed to continuously improving the effectiveness of the Integrated System by fostering personalized and differentiated customer relationships, thereby generating an emotional connection.

– The company maintains effective communication with the client to understand their requirements when providing advice, as well as to deliver its services efficiently and quickly.

– We are committed to periodically evaluating the environmental aspects generated by our activity, to minimize the impact on the environment as much as possible and prevent pollution.

All our objectives and targets related to quality and the environment will be continuously reviewed.

In Palma de Mallorca, June 30, 2020.

ADDRESS OF NEXIA SOLUTIONS S.L.