This is the first question we should always ask ourselves.
Strictly speaking, the definition of outsourcing should aim to achieve:
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The contribution of equal or greater value to our system
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A cost equal to or lower than that of managing it internally
Experience makes it almost unnecessary to mention that all studies indicate the main reason companies outsource is to reduce fixed costs while at the same time increasing flexibility in their production structure and optimizing resource use.
However, it is a very common mistake to forget about the value generation of the outsourced activity. You don’t even need to be a professional in this sector to realize this — any consumer has experienced the consequences of this lack of value.
