This is the first question we should always ask ourselves.
Strictly speaking, the definition of outsourcing should aim to achieve:
-
The contribution of equal or greater value to our system
-
A cost equal to or lower than that of handling it internally
Experience makes it almost unnecessary to mention that all studies show companies outsource primarily to reduce fixed costs while, at the same time, increasing flexibility in their production structure and optimizing resource use.
However, it is a very common mistake to forget about the value generation of the outsourced activity. You don’t even need to be a professional in this sector to realize this — any consumer has experienced the consequences of this absence of value.
